Washed out videos

If you are experiencing videos with "washed-out" colors, it is likely due to uploading videos on iOS with the HDR setting active. Our video encoding system doesn't yet support the new HDR iOS video functionality and results in the colors being off. At this time, the best way to get around this is to turn off HDR in your iOS settings:

iOS Settings > Camera > Record Video → HDR Video (toggle OFF)

Still need help? Contact Us Contact Us